Terms + Conditions


Payment

We accept Mastercard and Visa. All credit card transactions are processed on a secure server with Shopify Payments. All prices are stated and charged in New Zealand Dollars (NZD).

 

Order Turnaround Time

Art prints are made-to-order in Auckland. For any order placed through our website, please allow a 2-3 day lead-time until your items(s) are ready for shipment. It may take a couple of days for us to see your payment in our bank account due to bank clearance times. We will ship the goods once we have received and cleared your payment.

At busy times of the year, it may take up to 1 week from receipt of your order confirmation for your items to be ready to ship. You will receive an email once the item has shipped with tracking information.

If you have an urgent request, please email shop@kimberleyrenwick.com before placing your order and we will do our best to help you.

 

Shipping

We use recycled and recyclable shipping and packing materials whenever possible. Read all our delivery/shipping information here.

 

Privacy Policy

We collect the information you provide to process orders placed. If you have subscribed to our mailing list we will send updates about our events and new designs. However, we do not share any of your information with anybody. Our complete Privacy Policy can be read here. Should you wish to unsubscribe or have other concerns about your information, email shop@kimberleyrenwick.com

 

Copyright

All content on this website including images are the property of Kimberley Renwick and are copyright works © Kimberley Renwick (2000-2019).

Please email us if you would like to use our images. You may use our images as long as you credit: 'Kimberley Renwick' and include a link to this website.

If you need higher resolution images or more information please email shop@kimberleyrenwick.com